Frequently Asked Questions

We've compiled a list of some Frequently Asked Questions below.  If you'd like to ask your own question, click on CONTACT US .
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1.      What is a "management company," what do they do, and how do I reach them?
2.      What is a homeowner's association?
3.      What are the CC&R'S?
4.      What are the Bylaws?
5.      What is the Board of Directors?
6.      Are there any other rules?
7.      If I am having a problem with a neighbor for a violation of the Policies and Guidelines, what can I do?                                                                                                                                         8.     8.    Are Board Meetings open to all residents?  If so, where and when are they held?
9.      If I want to serve on a committee, how do I find out what committees are active and how I can get involved?
10.    What is my assessment?
11.    How is the amount of my assessment determined?
12.    Will my assessment go up?
13.    What happens if I don't pay my assessment?

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Q1: What is a "management company," what do they do, and how do I reach them?

A: A management company is contracted by the Board of Directors to provide such services as: Collection of assessments, supervision of building employees, supervision of contractors, obtaining bids for services, providing financial statements and collection reports, as well as a general clearing house for problem solving, communications with homeowners and the Board of Directors and to serve in an advisor capacity. The management company reports directly to the Board and all decisions are made by a majority vote of the Board of Directors. The on-site Manager and the Management Company may be reached through contact information provided on the Management Office page on this website, or through the CONTACT US page on this site.

Q2: What is a homeowner's association?

A: It is a non-profit corporation registered with the State of Illinois and managed by a duly elected Board of Directors. Its purpose is to maintain all common areas and to govern the community in accordance with the provision of the legal documents: CC&R's, Bylaws, and Articles of Incorporation. The governing legal documents for the association may be viewed online within the Documents page of this site. The corporation is financially supported by all members of the homeowners association. Membership is both automatic and mandatory.

Q3: What are the CC&R'S?

A: The Covenants, Conditions and Restrictions (CC&R's) are the governing legal documents that set up the guidelines for the operation of the planned community as a non-profit corporation. The CC&R's were recorded by the Cook County Recorder's office and are included in the title to your property. Failure to abide by the CC&R's may result in a fine to a homeowner by the Association. The governing legal documents for the association may be viewed online within the Documents page of this site.

Q4: What are the Bylaws?

A: The Bylaws are the guidelines for the operation of the non-profit corporation. The Bylaws define the duties of the various offices of the Board of Directors, the terms of the Directors, the membership's voting rights, required meetings and notices of meetings, and the principal office of the Association, as well as other specific items that are necessary to run the Association as a business. The Bylaws for the association may be viewed online within the Documents page of this site.

Q5: What is the Board of Directors?

A: The Board of Directors is the legal governing body that oversees the business of the Homeowner's Association, a non-profit corporation.  The Board of Directors is elected by the homeowners, as specified in the bylaws. The limitation and restrictions of the powers of the Board of Directors is outlined in the Association governing documents found within the Documents page of this site.


Q6: Are there any other rules?

A: Museum Pointe Condominium has developed Rules and Regulations, as provided for in the CC&R's and adopted by the Board of Directors.  Rules are established to provide direction to the homeowners for common courtesies with regard to noise, parking, vehicles, pets and pool use, etc. In addition, the Rules and Regulations provide architectural guidelines, with procedures for submitting requests to make exterior changes to your home. Such changes may include patio covers, decks, landscaping, exterior color changes or extensive interior changes and additions. These rules and guidelines are set up to maintain the aesthetic value and integrity of the community on behalf of all owners, and hopefully protect the market value of your investment as well. Violations of these rules may result in action by the Board of Directors and a fine. In addition, if you proceed with an exterior improvement or change, without written approval of the Board of Directors, or Architectural Committee, as applicable, you will be required to remove or correct the alteration and/or be fined for the violation. For more information about this topic visit the Documents page of this site.

Q7: If I am having a problem with a neighbor for a violation of the Rules and Regulations, what can I do?

A: If residents cannot resolve a situation between themselves, then turn to your Association.  A report to the doorperson should be the first step.  If that cannot resolve the problem,  and you are willing to actively participate in the enforcement provided by the Rules and Regulations, you may file a complaint with the On-Site Building Manager in the 1st floor Management office.  The Manager can also be reached by telephone at 312-945-0683 or via the CONTACT US page on this website.  If the situation is deemed in violation of the Policies and Guidelines, the Board of Directors will institute the enforcement policy. Your continued assistance may be required.

Q8: Are Board Meetings open to all residents? If so, where and when are they held?

A: State law requires open meetings and proper notice.   Notice of the time and place of any regular board meeting will be posted in the building, noted in the community newsletter, or posted online on the Upcoming Events page.

Q9: If I want to serve on a committee, how do I find out what committees are active and how I can get involved?

A: The CONTACT US page of this website allows you to submit your request.  It will be forwarded to the Board tfor review.


Q10: What is my assessment?

A:The assessment is the monthly amount due from each homeowner to cover the operating expenses of the common areas, and provide for reserve funds for replacement of common facilities in future years. Your assessments are due on the first of the month.


Q11: How is the amount of my assessment determined?

A: The Board of Directors approves an annual budget that determines the monthly assessment based on the level of operating expenses and the contributions to the reserve fund.  Reserve funds are monies set aside for future expenses based on the estimated life expectancy of items like heating and cooling equipment, blowers, pumps, lighting equipment, street resurfacing,  pool equipment, etc.  The assessment is apportioned to each unit (and garage space) based upon the unit's percentage of interest in the common elements.  

Q12: Will my assessment go up?

A: The Board of Directors may approve an increased budget, which will increase your assessment by the same percentage.  The budget increase may be due to increased operating expenses and/or increased needs for the reserve fund. 

Q13: What happens if I don't pay my assessment?

A: Late payments will result in a late charge as assessments are due on the first of the month. In addition, the CC&R's allows the Association to charge late charges and interest and proceed with a lien on your property, or foreclosure proceeding for nonpayment of assessments.